Opened in October 2005, the customer centre saw VEMAG assume a pioneering role in the industry. With two technology areas and two training rooms, a test kitchen and office space, it was originally expected to host two to three customers weekly. It quickly became apparent that VEMAG was attracting more and more customers with this service. In 2015, for example, 424 demonstrations and/or development tests were carried out and 55 training sessions held for agencies. In 2016, it was 571 demonstrations and product development tests, as well as 55 training sessions.
After doubling the total area, the customer centre now has two additional technology areas. It can therefore accommodate four customers a day for a standard booking, or a maximum of eight if the day is split into morning and afternoon sessions. An upper floor has also been added to the building, with offices for salespeople and specialist consultants, as well as a meeting point where customer meetings can be held in a relaxed setting. The training room is equipped with the latest media technology and, thanks to the expansion, has space for 200 people and a view over the Allerwiesen water meadows to the river itself.
Being awarded the EU approval for foodstuffs and the extensions made to the building are evidence of the commitment of VEMAG Maschinenbau to its base in Verden an der Aller. The company has demonstrated that it is secure and looking ahead to the future for many years to come.